組織変更管理チームのメンバーとして、プロジェクト マネージャーは、すべての変更をプロジェクト チームに伝える必要があります。プロジェクト マネージャーは、プロジェクト チームが組織変更を確実にサポートできるように、誤解や抵抗を避ける必要があります。プロジェクト マネージャーは何をすべきですか?
正解:B
* A. Conduct meetings with resistant members to facilitate smooth project implementation. This option may not be enough, as the project manager should not focus only on the resistant members, but also on the other members who may be supportive, neutral, or indifferent to the changes5. The project manager should not isolate or single out the resistant members, but rather involve them in the whole team meetings and discussions. The project manager should also not assume that resistance is always negative or irrational, but rather understand the reasons and emotions behind it and address them constructively.
* C. Influence the team to communicate any changes. This option may be vague, as the project manager should not rely on the team to communicate the changes, but rather take the lead and responsibility to do so. The project manager should not delegate or abdicate the communication role, but rather model and encourage it. The project manager should also not use influence as a manipulative or coercive tactic, but rather as a persuasive and respectful skill .
* D. Check with the. This option is incomplete, as the project manager should specify who or what they are checking with. The project manager should not check with the wrong or irrelevant sources, but rather with the appropriate and reliable ones. The project manager should also not check with the sources passively or sporadically, but rather proactively and regularly.
I hope this information helps you with your query. However, I suggest that you consult the official PMP and PBA reference materials and guides for more accurate and reliable information. Thank you for using Bing.
References:
1: Communicating Change: Why, How and When 2: How to Communicate Change Effectively to Your Team 3: Building Trust in Project Teams 4: How to Create a Positive Team Culture 5: How to Manage Stakeholder Resistance to Change : [How to Deal with Resistance to Change] : [How to Influence Without Authority] : [Influence and Persuasion in Project Management]