As a project manager performing the scrum master role, it is crucial to actively identify and address conflicts within the Scrum team. The project manager should create a work environment where everyone feels safe expressing their opinions and concerns. By acknowledging the impediments such as noise, laptop performance, and booking issues, and facilitating their resolution, the project manager ensures that the team can focus on their tasks without unnecessary distractions or hindrances. This approach is in line with the responsibilities of a Scrum Master to remove obstacles that impede the team's progress and to foster an environment conducive to effective communication and collaboration1.
References: = The PMP Examination Content Outline2 and the PMBOK Guide3 provide guidance on the role of the project manager and the importance of addressing team impediments. The Professional in Business Analysis Reference Materials also emphasize the need for resolving such issues to maintain team efficiency4.