To avoid the risk of a project schedule delay due to the project and operation teams' inability to operate the Building Management System (BMS), the project manager should have allocated proper resources for training on BMS within the project plan. This proactive approach would ensure that both teams are adequately prepared to operate the system effectively upon handover. Training is a critical component of project management, especially when new systems or technologies are implemented. It ensures that all stakeholders are competent in their roles and responsibilities related to the system, thereby minimizing the risk of operational disruptions and schedule delays.
References: (Professional in Business Analysis Reference Materials1, PMI2)