プロジェクトの利害関係者は、すぐに怒り、プロジェクトに対して不当に厳しいことで知られています。プロジェクト マネージャーは、利害関係者の行動が開発チームに与える影響を最小限に抑えたいと考えています。
この状況に対処するために、プロジェクト マネージャーはチームにどのようなトレーニングを選択すべきでしょうか?
正解:C
Emotional intelligence (EI) is the ability to understand and manage one's own emotions and those of others. EI is a critical skill for project managers, as it helps them to communicate effectively, build trust, motivate teams, resolve conflicts, and manage stakeholder relationships. EI consists of four core components: self-awareness, self-regulation, motivation, empathy, and social skills. Project managers can benefit from EI training to enhance their leadership and team dynamics in the context of project management. EI training can help project managers to:
* Grasp EI's core elements and assess their own strengths and weaknesses
* Boost communication and leadership skills through emotional understanding
* Learn conflict resolution techniques to improve team dynamics
* Master managing stakeholder relationships with EI principles
* Reframe negative emotions with positivity and align them with project goals
* Manage stress and maintain focus under pressure References:
* Emotional Intelligence for Project Managers | Udemy
* Emotional Intelligence for Project Managers - Project Management Academy
* Emotional Intelligence - Project Management Academy