In the context of project management, when a team member encounters an issue such as a non-working computer, it is essential for the project manager to take a proactive approach to resolve the issue promptly. This is to ensure that the project work is not delayed and the team member can continue contributing to the project. According to the PMBOK guide, the project manager should facilitate problem-solving and provide support to team members to address and resolve issues that can impact project progress1. References: * PMBOKGuide - Seventh Edition1 * PMP Examination Content Outline - June 20192 * Professional in Business Analysis Reference Materials3