現在のスプリントに対する進捗状況を評価する毎日のスタンドアップ ミーティング中に、チーム メンバーが、外部ベンダーが管理するコンポーネントが原因で遅延が発生していると報告しました。プロジェクトマネージャーはチームメンバーの懸念にどのように対処すべきでしょうか?
正解:B
In the context of Agile methodologies, such as Scrum, which is often used in conjunction with PMP practices, the daily standup meeting serves as a platform for team members to communicate progress and identify impediments to the sprint goal. When a delay is reported, especially one that involves an external vendor, it is crucial for the project manager to facilitate a resolution that does not disrupt the team's workflow. The project manager should gather all necessary details from the team member to understand the issue fully and then work directly with the vendor to resolve it. This approach aligns with the principles of effective communication and vendor management, ensuring that the project manager has the information needed to address the problem without overburdening the team member with responsibilities that fall outside their scope.
References: The answer is supported by best practices in vendor management and communication as outlined in the PMBOKGuide and Agile methodologies, which emphasize the importance of the project manager's role in addressing issues with external vendors and maintaining the flow of the sprint. Additionally, the approach of engaging with the vendor directly is consistent with the guidance provided in the Professional in Business Analysis (PMI-PBA) reference materials, which advocate for clear communication and negotiation to resolve vendor-related issues and conflicts.