プロジェクト チームの主要メンバーがプロジェクトに高い関心を示しています。この方からの意見は非常に役に立ち、プロジェクトは着実に進んでいます。この個人の参加が突然減り、自分が担当していた活動が計画期間内に完了しなくなりました。
プロジェクトマネージャーは何をすべきでしょうか?
正解:B
According to the PMBOKGuide, a project manager should be able to lead and support the team in achieving the project objectives, as well as manage team conflicts and issues. When a key project team member exhibits a sudden decrease in participation and performance, the project manager should schedule a meeting to discuss recent observations with the team member. This option demonstrates the project manager's ability to communicate effectively, provide feedback, and address the root cause of the problem. The project manager should also show empathy and respect, and explore possible solutions or support that the team member may need. Reallocating tasks for the team member of concern, organizing a team-building session with all of the team members, or consulting the resource allocation matrix are not effective or appropriate actions to take in this situation. These options may ignore, avoid, or worsen the issue, and may not address the individual needs or concerns of the team member. They may also indicate a lack of leadership, interpersonal, or problem-solving skills on the part of the project manager. References: PMBOKGuide, 6th edition, pages
52, 335, 349.