TheApplication Navigatoris the primary navigation panel in ServiceNow. It provides access to allapplications and modules, includingIncident Management, Change Management, Service Catalog, and more.
It is found on theleft-hand sideof the ServiceNow interface.
Users cansearch, expand, and collapseapplications for easy navigation.
Common applications includeIncident, Problem, Change, and CMDB.
A: Self-Service Module- This module is forend usersto submit requests but does not provide access to all applications.
C: Service Desk Homepage- This is adashboard, not a navigation tool.
D: Favorites- TheFavorites sectionstores frequently accessed modules but does not list all applications.
ServiceNow Navigation - Application Navigator
ServiceNow CSA Training Module:"Navigating the ServiceNow Platform"
Where is the Application Navigator Located?Why Other Answers Are Incorrect:References from Certified System Administrator (CSA) Official Documentation: