To customize thebanner image, text, and colorsof your instance in ServiceNow, you use theSystem Properties
> Brandingmodule. This module allows administrators to control variousUIaspects, including thebrandingof the system.
Banner Image: Change the header image seen across the UI.
Text: Customize the text displayed in the header or other branding areas.
Colors: Modify the colors of various UI elements to match your company's branding.
Key Customizations Available in Branding:This is typically applied to bothUI16 (desktop)andUI11 (classic) interfaces, ensuring a consistent experience across the instance.
A: Homepage Admin > Pages > Branding- This is used forhomepagesrather than global instance branding.
C: System Properties > Basic Configuration UI16- This section allows configuration of theUI layout and elementsbut does not specifically manage branding elements like banner image and colors.
E: Service Portal > Portals > Branding- This is specific toService Portal branding, not for global instance customization.
ServiceNow Branding Configuration
ServiceNow CSA Training Module:"System Properties and Branding"
Why Other Answers Are Incorrect:References from Certified System Administrator (CSA) Official Documentation: