Performance Analytics (PA) is the best solution for the manager's requirements because it provides:
Snapshot of Sales Performance Data- PA allows the creation of historical and real-time dashboards to track sales performance against targets.
Trend Analysis Over Time- With PA, historical data is captured and can be visualized in trend reports, showing patterns over time.
Forecasting Capabilities- PA includes predictive intelligence that can project future trends based on past performance, helping managers make data-driven decisions.
A: Scheduled Reports, a custom snapshot table, and a Trend report- While reports and snapshots provide historical data, they do not offer forecasting capabilities.
B: Scheduled Reports and Excel- Excel is static and does not provide built-in forecasting or trend analysis.
C: Scheduled Reports, a custom snapshot table, and a Projection report- This approach is manual and lacks the dynamic analytics that PA provides.
E: Key Performance Indicators (KPIs)- KPIs track metrics but do not inherently provide trend analysis or forecasting.
Reference:ServiceNow Performance Analytics - Forecasting Data