In ServiceNow, theApplication Navigatorallows users to browse and accessApplications and Modules.
Toexpand or collapsethe Application Navigator, users interact with theApplication Menu icon (#), commonly known as the "Hamburger" menu.
Locate thethree-line "Hamburger" icon (#)at the top-left of theApplication Navigator.
Double-clickorsingle-clickto expand/collapse the list of applications and modules.
A: Star(Incorrect)
TheStar icon (#)representsFavorites, allowing users to mark frequently used modules for quick access.
B: Clock(Incorrect)
TheClock icon (##)is forRecently Viewed Items, showing the user's most recent navigations.
D: Funnel(Incorrect)
TheFunnel icon (#)is afilterused to refine search results or application lists, not to expand/collapse the navigator.
Navigating the Application Menu:https://docs.servicenow.com/en-US/bundle/utah-platform-user-interface
/page/administer/navigation-and-ui/concept/c_NavigationAndTheUserInterface.html How to Expand/Collapse Applications & Modules:Explanation of Incorrect Options:Official References from Certified System Administrator (CSA) Documentation: