Afilter conditionin ServiceNow consists of three essential components that define how data is filtered in lists, reports, and queries. These components determine which records meet specific criteria.
Column (D)- Represents thefieldin the table that is being filtered (e.g., "Priority" in theincidenttable).
Operator (A)- Defines the comparison method, such asis, contains, starts with, greater than, etc.
Value (C)- Specifies thecriteriaused for filtering (e.g., "High" for Priority).
Components of a Filter Condition:Example of a Filter Condition in an Incident Table:PriorityisHigh Column:Priority Operator:is Value:High B: Match Criteria# Not a defined component; filtering is based on column, operator, and value.
E: Field# While "Field" is a general term,ServiceNow officially uses "Column"in filter conditions.
Reference:ServiceNow Docs:Using Filters in Lists
ServiceNow CSA Official Study Materials