InServiceNow Knowledge Management, users can providefeedbackonpublished knowledge articlesby flagging them. This feedback helpsknowledge managers and authorsidentify errors, outdated information, or areas for improvement. Toview feedback left on a published article, there are two primary pathways: Pathway 1: Knowledge Base > My Knowledge > Flagged Articles This option allowsknowledge managers and authorsto see all flagged articlesthey have authored or have access towithin a specificKnowledge Base. Location:Knowledge Base # My Knowledge # Flagged Articles Pathway 2: Knowledge > My Articles > Flagged This option lets authorsview only their own articlesthat have been flagged. Location:Knowledge # My Articles # Flagged A: Knowledge > Articles > My Flagged There isno direct "My Flagged" optionunderKnowledge > Articles. D: Knowledge > Articles > Published This showsall published articlesbut doesnot specifically show flagged (feedback) articles. Navigate toKnowledge > My Articles > Flagged. OR navigate toKnowledge Base > My Knowledge > Flagged Articles. Open a flagged article to review thefeedback comments and reason for the flagging. ServiceNow Docs: Managing Knowledge Feedback and Flagged Articleshttps://docs.servicenow.com/en-US /bundle/utah-it-service-management/page/product/knowledge-management/task/review-article-feedback.html ServiceNow CSA Official Training Guide (Knowledge Management & Feedback Handling) Why the Other Options Are Incorrect?How to View Feedback in ServiceNow?References from Certified System Administrator (CSA) Documentation:This confirms that the correct pathways to view feedback on published articles are"Knowledge Base > My Knowledge > Flagged Articles"and"Knowledge > My Articles > Flagged".