The project manager should engage with the customer to understand their perspective and expectations. This collaborative approach ensures that the user stories are rewritten to accurately reflect the customer's needs without jargon, making them understandable and relevant. User stories are meant to be clear and concise descriptions of a feature from the user's point of view and should avoid technical language that may not be accessible to all stakeholders12. By working directly with the customer, the project manager can ensure that the user stories align with the customer's vision and expectations, leading to a product that meets their needs34.
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Agile project management principles that emphasize customer collaboration and satisfaction1.
The PMBOK Guide, which includes best practices for engaging stakeholders and managing communications2.
The PMI Guide to Business Analysis, which provides guidance on effective communication with stakeholders and requirements management3.
Articles and resources on writing effective user stories and avoiding jargon in agile development4.