会社の合併・買収プロセスにより、重要なプロジェクトの主要なステークホルダーが変更されました。この新しいステークホルダーは、他のステークホルダーが認識していたプロジェクトの遅延に気づいていなかったと不満を述べています。プロジェクトに関するすべてのコミュニケーションは、毎週初めにメールで共有されています。
プロジェクトマネージャーはこの状況にどのように対処すべきでしょうか?
正解:D
According to the PMBOK Guide, the communications management plan is a component of the project management plan that describes how, when, and by whom information about the project will be communicated to stakeholders. It also includes the communication methods, formats, frequency, and escalation process for resolving issues. When there is a change in the project stakeholders, the project manager should review and update the communications management plan to ensure that the new stakeholder is informed and engaged in the project. Sending evidence or suggesting a review of the project status may not address the root cause of the communication gap, and may not satisfy the new stakeholder's expectations and needs. Sharing the existing communications management plan without discussing the project requirements may not reflect the current situation and may not be effective for the new stakeholder. References: : PMBOK Guide, 6th edition, page 377 : PMBOK Guide, 6th edition, page 386 : How To Find The Correct Answer On PMP Exam Questions