大手医療提供者は最近、患者の回復活動を調整する活動の一部を自動化するソリューションを購入してインストールしました。ビジネスアナリスト(BA)は、このソリューションを評価し、それがもたらす価値に対してパフォーマンス測定値を分析している最中です。この時点で、BAは、ソリューションのパフォーマンスを阻害し、それがもたらす価値を損なう可能性のあるいくつかの脅威を発見しました。
BAがこれらを継続的に記録および処理できるようにする手法はどれですか?
正解:A
Explanation
Risk Analysis and Management is a technique that involves identifying, assessing, and treating the uncertainties and potential negative impacts that may affect the solution or the stakeholders. Risk Analysis and Management will enable the BA to record and handle the threats in the solution on an ongoing basis, because it can help the BA to quantify and prioritize the risks, determine the appropriate responses and mitigation strategies, and monitor and control the risk exposure and outcomes. Risk Analysis and Management can also help the BA to communicate and report the risk status and issues to the stakeholders and the organization, and to ensure that the solution delivers the expected value and benefits. Root Cause Analysis, Solution Performance Analysis, or Solution Scope are not the best options for recording and handling the threats in the solution on an ongoing basis, because they are either too specific, too general, or not directly related to the risk management process. References:
CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 8: Solution Evaluation, page 346 Business Analysis Body of Knowledge (BABOK) Guide, Version 3, Chapter 8: Solution Evaluation, section 8.4: Assess Solution Limitations, page 158 Business Analysis Professional Resources, IIBA Resource Collection, Business Analysis Body of Knowledge (BABOK) Guide CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Skillsoft Book, Chapter 8:
Solution Evaluation, page 346