会社のヘルプデスクに関するアイデアや態度を特定するために、組織全体からの利害関係者のコレクションをホストしています。ヘルプデスクサービスについての利害関係者の意見を正直に共有して、問題や解決策を特定し、サービスを改善するためのアクションを実行できるようにする必要があります。
これはどのような種類の要件誘発活動ですか?
正解:B
Explanation
Focus groups are a type of requirements elicitation activity that involve gathering a group of stakeholders from different perspectives and backgrounds to discuss a specific topic or issue. Focus groups can help to identify the ideas and attitudes of the stakeholders about the current situation, the desired outcomes, the problems, the solutions, and the actions needed to improve the service. Focus groups can also help to generate new ideas, uncover hidden needs, and reveal conflicting opinions. Focus groups are facilitated by a moderator who guides the discussion, asks open-ended questions, and encourages participation from all members. Focus groups are usually recorded and analyzed to extract the key findings and requirements1234. References: 1:
Software Engineering | Requirements Elicitation - GeeksforGeeks 2: A Review of Fundamental Tasks in Requirements Elicitation 3: Top 10 Most Common Requirements Elicitation Techniques 4: 20 Tips for Effective Requirements Elicitation | Inflectra