Explanation According to the BABOK Guide, conflicts among stakeholders are inevitable and must be resolved before formal approval of the requirements can be obtained. The business analyst is responsible for facilitating the resolution of conflicts by using various techniques such as problem-solving, negotiation, or escalation. The business analyst should not make the decision for the stakeholders, nor should the decision be based on seniority or deferred until later. References: BABOK Guide v3, section 4.5.5, page 142; CBAP Handbook, section 4.4, page 6.