あなたはNHQ組織のビジネスアナリストです。経営陣は、注文処理のワークフローと内部プロセスを調べるように依頼しました。具体的には、組織に存在する可能性のあるビジネス上の問題と機会の詳細な分析と文書化を完了してほしいとのことです。
このアクティビティはどのビジネス分析知識領域にマッピングされますか?
正解:C
Explanation
Enterprise analysis is the business analysis knowledge area that involves defining the business need, assessing the capability gaps, determining the solution approach, defining the solution scope, and building the business case. In this scenario, the activity of examining the workflow and internal processes for order fulfillment and identifying the business problems and opportunities is part of the enterprise analysis. The purpose of this activity is to understand the current state of the organization and its environment, and to propose a solution that can address the business need and deliver value to the stakeholders. References:
BABOK Guide, p. 16-17
CBAP / CCBA Certified Business Analysis Study Guide, p. 83-84
Certified Business Analysis Professional (CBAP) | Coursera, Course 1, Week 4, Video: "Enterprise Analysis"