When using High Security Settings in ServiceNow, administrators often gain temporary elevated privileges. To revert to normal security levels, they must log out and back in to refresh their session.
Why is Option B Correct?
High Security Settings provide elevated security configurations and may override standard role-based access controls.
Logging out clears any temporary security settings and restores normal administrator privileges.
This is the recommended practice after making security changes.
Why Are the Other Options Incorrect?
❌ A. Select Normal role
Incorrect because there is no "Normal" role in ServiceNow.
❌ C. Use System Administration > Normal Security module
Incorrect because there is no "Normal Security" module in ServiceNow.
❌ D. Select Global Update Set
Incorrect because Update Sets control customizations and configurations, not security settings.
❌ E. End Impersonation
Incorrect because ending impersonation only switches back to the admin account if you were impersonating a user.
It does not reset security settings from High Security Mode.
Reference to Official Certified System Administrator (CSA) Documentation:
ServiceNow CSA Guide - High Security Settings
ServiceNow Best Practices - Managing Security Configurations