When you impersonate a user in ServiceNow for testing, you temporarily assume their permissions and role-based access. To return to your own user session, the best way is to End Impersonation.
Steps to End Impersonation:
Click on the User Menu (top right corner).
Select "End Impersonation".
You will immediately return to your original user session.
Why Other Options Are Incorrect:
A . Turn your computer off and on again → Unnecessary and does not affect session management.
B . Clear browser cache → Cache clearing is not required; impersonation is session-based.
D . Log out and back in → While this works, it is not the best method because End Impersonation is a faster and direct solution.
Reference:
ServiceNow Docs: Impersonating Users
ServiceNow CSA Official Study Materials