A Transform Map in ServiceNow is used to define how imported data from external sources (such as CSV files, Excel sheets, or third-party integrations) is mapped into the target table within the platform.
Key Features of Transform Maps:
They allow administrators to define field mappings between the import set table and the target table.
Can include field transformations, such as converting data formats or merging values.
Support scripted transformations using onBefore and onAfter scripts.
Why Other Answers Are Incorrect:
A . Field Transform - No such module exists in ServiceNow. Transform Maps handle field transformations.
C . Schema Map - The Schema Map visualizes table relationships but does not handle data imports.
D . Import Map - This is not a valid ServiceNow module. The correct term is Transform Map.
Reference from Certified System Administrator (CSA) Official Documentation:
ServiceNow Transform Maps Documentation
ServiceNow CSA Training Module: "Importing Data and Transform Maps"