In ServiceNow Access Control Rules (ACLs), if an administrator wants to grant access to all rows and all fields of a custom table (e.g., customer table) to specific roles (customer_table_admin and customer_table_user), they should create an ACL rule using the format:
➡️ tablename.*
For the Customer Table, the correct ACL format is:
➡️ customer.*
This rule allows both customer_table_admin and customer_table_user full access to all fields and records in the customer table.
Why Are Other Options Incorrect?
A . customer.all ❌
Incorrect syntax; ServiceNow does not use .all in ACL rules.
C . customer.field ❌
This would apply only to a specific field, not all rows and fields.
D . customer.none ❌
No such ACL naming convention exists in ServiceNow.
Reference:
ServiceNow CSA Documentation - Creating and Managing ACL Rules
ServiceNow Product Documentation - Table-Level and Field-Level ACLs (https://docs.servicenow.com)