The three-bar icon in the Form header of ServiceNow is commonly referred to as the Hamburger icon. It provides access to additional form actions through a context menu.
Functions of the Hamburger Icon in ServiceNow:
Opens a drop-down menu with options such as:
Configure Form Layout
Configure Form Design
Insert and Stay
View History
Export Options
Helps users access quick actions without navigating away from the form.
Why is it Called a "Hamburger Icon"?
The icon consists of three horizontal lines, resembling a hamburger (bun-patty-bun).
This naming convention is widely used in web and mobile UI design.
Incorrect Answer Choices
❌ A. Pancake Icon - No such term exists in ServiceNow UI terminology.
❌ B. Additional Actions or Context Menu - While the icon does provide additional actions, "Context Menu" refers to right-click options or three-dot menus, not the three-bar menu.
❌ D. Cake Icon - No such UI term exists in ServiceNow or general UI design.
Official CSA Documentation Reference:
Understanding the ServiceNow Form Header
ServiceNow UI Overview