進行中のプロジェクトにおいて、ステークホルダーがプロジェクトマネージャーに相談することなく、チームメンバーにステータス報告や変更を求めています。プロジェクトマネージャーは、プロジェクトを成功させるために何をすべきでしょうか?
正解:C
The project manager should review the stakeholder engagement plan and inform the stakeholders about the appropriate communication channels and procedures for status reports and change requests. The stakeholder engagement plan describes the strategies and actions to effectively engage stakeholders throughout the project life cycle, based on their needs, expectations, interests, and influence levels. By reviewing and communicating the stakeholder engagement plan, the project manager can ensure that the stakeholders are aware of their roles and responsibilities, the project objectives and scope, the project performance and progress, and the change management process. This will help to avoid confusion, conflicts, and delays in the project and enhance stakeholder satisfaction and support. References: PMBOK Guide, 6th edition, page
513; PMP Exam Content Outline, 2021, page 9.