あるプロジェクトマネージャーは、大規模な水道管プロジェクトを指揮していましたが、プロジェクトの途中で、プロジェクトの完了期限が達成不可能であることに気づきました。灌漑用水に依存している地元農家は、遅延によって影響を受ける可能性があります。プロジェクトマネージャーは、彼らの不満や反発がプロジェクトに悪影響を及ぼすことを懸念していました。
プロジェクトマネージャーは関係者へのコミュニケーションをどのように計画すべきでしょうか?
正解:C
According to the PMBOK Guide, the project manager should plan the communication to the stakeholders based on the stakeholder communication requirements, the available organizational assets, and the project communication methods1. The project manager should also follow the project communication management plan, which defines how project communications will be planned, executed, and monitored2. In this scenario, the project manager is facing a major risk that could affect the project objectives and the expectations of the stakeholders, especially the local farmers who rely on the water for irrigation. The project manager should not ignore or hide this risk, but rather communicate it to the stakeholders in a timely and transparent manner, with the assistance of the PMO. The PMO can provide guidance, support, and resources to help the project manager deliver the information effectively and address any concerns or issues that may arise. The PMO can also help the project manager coordinate with other stakeholders, such as the project sponsor, the customer, the suppliers, and the regulatory authorities, to ensure a consistent and aligned message. By delivering the information to the stakeholders with the PMO's assistance, the project manager can demonstrate accountability, honesty, and professionalism, and maintain the trust and confidence of the stakeholders. References:
* 1: PMBOK Guide, 6th edition, page 367
* 2: PMBOK Guide, 6th edition, page 376