When a project is experiencing roadblocks, especially when similar issues have occurred in past projects, it is crucial to review and improve the processes being used. The PMBOK Guide emphasizes the importance of monitoring and controlling project work to meet performance objectives, and this includes making necessary changes to project processes to enhance efficiency and effectiveness1. In this scenario, since the team is following the processes exactly, it indicates that the processes themselves may be contributing to the delays.
Therefore, the project manager should analyze the current processes, identify non-value-adding activities, and seek to eliminate or improve them to overcome the roadblocks and get the project back on track. This approach aligns with the principles of process improvement and value addition, which are central to both Project Management and Business Analysis practices2.
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PMBOK Guide, 6th Edition, Project Management Institute.
Business Process Analyst: Roles, Duties & Career Guide, Adaptive US Inc.