IT 企業のプロジェクト マネージャーは、5 つの異なる国と 4 つの異なるタイムゾーンに分散したメンバーでプロジェクトを開始します。スポンサーおよび一部の利害関係者との最初の会議で、プロジェクト マネージャーは、人々が時間通りに会議に参加していないこと、インターネット接続に問題があること、会話中に言葉の壁に遭遇していることに気づきました。
チーム間のコミュニケーションを改善するには、プロジェクト マネージャーは何をすべきでしょうか?
正解:A
Explanation
Another possible answer to this question is D. Arranging for some initial face-to-face team meetings for the project team to meet each other can also help improve communication among the team. Face-to-face meetings can help build trust, rapport, and cohesion among team members, as well as foster a shared understanding of the project goals, roles, and responsibilities23. Face-to-face meetings can also help overcome language and cultural barriers, by allowing team members to observe non-verbal cues, clarify misunderstandings, and learn from each other23.
The other two options, B and C, may not be the best answers to this question. Explaining the benefits of common working hours to aid better communication among the project team may not be feasible or effective, as it may impose unrealistic or unfair expectations on some team members, who may have to work outside their normal hours or sacrifice their personal or family time23. Sharing a contact log document for all the team members to make communication easier may not be sufficient or helpful, as it may not address the underlying issues of communication, such as the quality, frequency, or content of the communication12.
Therefore, based on the web search results, the most likely answer to the question is either A or D, but you will have to verify the answer yourself using the official sources.
References: 1: A Guide to the Project Management Body of Knowledge (PMBOK Guide) - Sixth Edition 2:
Managing distributed project teams - Project Management Institute 3: Cross culture project management - Project Management Institute