地元企業は新製品を開発しており、機能のプログラミング作業に初めてリモート チームを使用しています。製品のデザインは地元のチームが担当します。3 回目のスプリント レビュー中に、プロダクト所有者はプロジェクトの結果について懸念を抱いています。リモート開発チームは、毎日のスタンドアップ ミーティングで伝えられる要件を明確に理解していないことに不満を抱いています。
プロジェクトマネージャーはこの状況にどう対処すべきでしょうか?
正解:C
Explanation
= The project manager should address this situation by determining the communication needs, environment, and tools to get the message across. This is because the root cause of the problem is the lack of effective communication between the local and remote teams. The project manager should identify the stakeholders, their information needs, the communication methods, the frequency, the format, and the feedback mechanisms to ensure that the requirements are clearly understood and agreed upon by both teams. The project manager should also consider the cultural, linguistic, and technological differences that may affect the communication process and use appropriate tools and techniques to overcome them.
Option A is not a good action, as reviewing lessons learned from previous projects and OPAs may not provide relevant or useful information for the current situation. The project manager should focus on the current communication issues and not rely on past experiences that may not be applicable or effective.
Option B is not a good action, as evaluating and reassigning the developing tasks to a local vendor who has worked on previous projects may not be feasible or desirable. It may also create additional costs, risks, and delays for the project. The project manager should try to resolve the communication issues with the existing remote team and not change the project scope or resources without proper justification and approval.
Option D is not a good action, as documenting the risk in the risk management plan and using contingency reserves to hire a local vendor is a reactive and costly approach. The project manager should try to prevent or mitigate the risk of communication failure and not wait until it becomes an issue that requires corrective action. The project manager should also not use the contingency reserves for planned changes that are not related to unforeseen events or risks. References:
[PMBOK Guide], 6th edition, page 368, section 10.1
[Agile Practice Guide], page 27, section 2.4.1
[PMP Exam Content Outline], page 10, task 5 under domain 2