運営委員が週報に不満を漏らしている。彼らは、報告書が長すぎて不必要な詳細が含まれていると述べた。その結果、メインメッセージを取得してアクションを実行することができなくなります。
同様の苦情を避けるためにプロジェクトマネージャーは何をすべきでしょうか?
正解:C
Explanation
According to the PMBOK Guide 7th Edition, the project manager should plan and manage project communications based on the stakeholder needs, preferences, and expectations. The project manager should also monitor and control the communication process to ensure that the information is clear, concise, timely, and relevant. Therefore, the project manager should verify the information needed for steering committee members to ensure that the weekly report meets their requirements and provides the main message and the action items. Option A is incorrect because it implies that the project manager is increasing the frequency of the report without addressing the quality or the content of the information. Option B is incorrect because itsuggests that the project manager is changing the format of the report without consulting the steering committee member or verifying their needs. Option D is incorrect because it assumes that the project manager can present the status at a weekly meeting without resolving the issue of the weekly report or obtaining the feedback from the steering committee member. References: PMBOK Guide 7th Edition, Chapter 4: Keeping the Team on Track, Section 4.2: Managing Communications, p. 75-76.