数年前に開始されたソリューションを評価するために、ビジネス アナリスト (BA) がパフォーマンス メトリックを収集して分析しましたが、パフォーマンス メトリックでは、ソリューションが目的の価値に貢献しているかどうかは示されません。次に推奨される手順は何ですか。
正解:B
According to the BABOK® Guide, performance measurement is a technique that helps to assess the effectiveness and efficiency of a solution or a solution component. Performance measurement helps to evaluate whether the solution is contributing to the desired value by comparing the actual results with the expected results. If the performance measures do not indicate whether or not the solution is contributing to the desired value, the recommended next step is to identify and collect more measurements that are relevant, reliable, and valid for the evaluation. This will help to provide a more comprehensive and accurate picture of the solution performance and value. References: BABOK® Guide, Version 3, Chapter 8: Solution Evaluation, Section 8.2: Analyze Performance Measures, Page 304; Chapter 10: Techniques, Section 10.32: Performance Measurement, Page 426.