ある施設管理会社は、今後 12 か月間でオフィス廃棄物リサイクル サービスの収益を 2 倍にするという野心的な成長計画を立てています。ビジネス アナリスト (BA) は、目標を定義し、それを企業のビジョン、ミッション、目標と一致させる計画を立てています。この目標は、「SMART」目標のどの要素を指すのでしょうか。
正解:A
SMART goals are objectives that are designed to be Specific, Measurable, Achievable, Relevant, and Time-bound. The element of 'Relevant' in SMART goals refers to ensuring that the goal aligns with broader business strategies, visions, missions, and values. In the context of the facilities management company's objective to double the revenue of their office waste recycling service, the goal would need to be relevant to the enterprise's overall direction and purpose to ensure it contributes meaningfully to the organization's success.
References: The information is based on the SMART goals framework as understood in business analysis practices up to the year 2021. For the most current and detailed explanations, please refer to the latest resources provided by the International Institute of Business Analysis (IIBA) or the specific learning documents for the Capability in Business Analysis™ (CCBA®) certification.