End users are the stakeholders who use the solution or are directly affected by its outcomes. They are most likely to have the most direct awareness of problems that could lead to a business need, as they experience the pain points, inefficiencies, or gaps in the current state of the organization. End users can provide valuable feedback and insights to the business analyst and help to define and validate the requirements and the solution. References: The information is verified as per the BABOK® Guide and related IIBA resources, which outline the standards and practices for business analysis. The BABOK® Guide is a key resource for understanding business analysis stakeholders and their roles123. You can also find some useful resources and sample questions from other sources