正解:B
According to the PMBOK Guide (Project Management Body of Knowledge), specifically within the Project Resource Management knowledge area and the section on Interpersonal and Team Skills:
* Leadership (Option B): This is the ability to guide, motivate, and direct a team to achieve the project ' s objectives. A core component of effective leadership in a PMI context is leading by example and establishing trust through integrity and follow-through on commitments. Leadership involves communicating the vision and inspiring the project team to perform high-quality work.
* Influencing (Option A): While related to leadership, influencing is specifically the practice of sharing power and relying on interpersonal skills to get others to cooperate toward common goals. It is often used when a Project Manager has little or no direct authority over team members (matrix environments).
* Motivation (Option C): This refers to the process of providing a reason for someone to act. While leaders motivate their teams, " Motivation " as a skill focuses more on understanding what drives individual team members (using theories like Maslow or Herzberg) to keep them engaged.
* Coaching (Option D): This is a specific development technique used to help team members improve their skills and competencies. It is a more targeted, one-on-one pedagogical approach rather than the broad, project-wide behavioral standard of leading by example.
In the PMI framework, Leadership is considered one of the three pillars of the PMI Talent Triangle (alongside Technical Project Management and Strategic and Business Management). By demonstrating consistency and commitment, the Project Manager builds the necessary " referent power " to guide the team through the complexities of the project life cycle.