正解:A
According to the PMBOK Guide, the Develop Team process is focused on improving competencies, team member interaction, and the overall team environment to enhance project performance. It is part of the Resource Management knowledge area and occurs within the Executing Process Group.
* Training: This includes all activities designed to enhance the competencies of the project team members. It can be formal (classroom, online) or informal (on-the-job training, mentoring). If team members lack the necessary skills, the project manager must facilitate training to ensure the project ' s success.
* Ground Rules: Establishing clear expectations regarding acceptable behavior by project team members.
Ground rules decrease misunderstandings and increase productivity. Discussing ground rules in areas such as communication, working hours, or conflict resolution allows the team to discover values that are important to one another.
* Other Key Activities: Develop Team also involves team-building activities, recognition and rewards, using colocation, and conducting individual and team assessments.
Analysis of Other Options:
* B. Networking activities and estimating team resources: While networking is helpful, " Estimating team resources " is a Planning process (Estimate Activity Resources). Develop Team is about improving the team you already have, not calculating how many people you need.
* C. Conflict management activities and tracking team performance: These activities are primary functions of the Manage Team process. Manage Team is about tracking performance, providing feedback, and resolving issues, whereas Develop Team is about building the team ' s capabilities and cohesion.
* D. Recruit new team members and training: While training is correct, " Recruiting new team members " (or Acquire Resources) is the process of actually getting the people assigned to the project. You must acquire the team before you can develop them.