新入社員を含むプロジェクトチームは、重要な局面を迎えようとしている。担当業務は、順序立てて正確に実行する必要がある。会社はこの状況に対応するため、効果的かつ詳細な標準作業手順書(SOP)を作成した。
プロジェクトマネージャーは何をすべきでしょうか?
正解:B
The correct answer is B because the scenario requires disciplined team and resource management rather than an immediate, informal, or purely administrative reaction. The selected response - B. Discuss the SOP with the team members by referencing every task in the project. - directly addresses the condition described in the question and keeps the project aligned with authorized objectives. PMBOK-aligned practice requires the project manager to support capability, clarify responsibilities, and remove blockers while preserving accountability and sustainable performance. This is especially important when project constraints, stakeholder expectations, quality expectations, delivery cadence, or business value may be affected. The competing options are weaker because they either bypass the accountable role, defer action without analysis, escalate before the project manager has prepared decision-quality information, or solve a symptom without correcting the underlying process issue. The selected answer also preserves transparency, ownership, and traceability, which are essential for sound project governance and effective delivery. PMBOK Guide Eighth Edition topics: process, team and resource management, stakeholder communication, impact analysis, governance, value delivery, and continuous improvement.