プロジェクトマネージャーは、社内開発者と外部委託の分析チームが関わる複数スプリントのデータ統合プロジェクトを監督している。第2スプリントの途中で、プロジェクトマネージャーは、応答時間の遅延、曖昧なステータス更新、2チーム間の引き継ぎ期限の未履行など、エンゲージメントの低下を示す兆候に気づく。当初のプロジェクト管理計画には定期的な報告は含まれていたが、正式なフィードバックメカニズムは含まれていなかった。
プロジェクトマネージャーは何をすべきでしょうか?
正解:B
The correct answer is B because the scenario requires disciplined adaptive delivery rather than an immediate, informal, or purely administrative reaction. The selected response - B. Launch a retrospective to collect input and uncover team-level issues. - directly addresses the condition described in the question and keeps the project aligned with authorized objectives. PMBOK-aligned practice requires the project manager to protect the feedback loop, keep prioritization transparent, and route product decisions through the accountable role. This is especially important when project constraints, stakeholder expectations, quality expectations, delivery cadence, or business value may be affected. The competing options are weaker because they either bypass the accountable role, defer action without analysis, escalate before the project manager has prepared decision-quality information, or solve a symptom without correcting the underlying process issue. The selected answer also preserves transparency, ownership, and traceability, which are essential for sound project governance and effective delivery. PMBOK Guide Eighth Edition topics: people, adaptive delivery, stakeholder communication, impact analysis, governance, value delivery, and continuous improvement.