The correct answer is A - Cross-train some members in the automation framework to broaden their capacity with that skill. Agile teams are cross-functional and self-organizing. Cross-training helps build resilience, reduce skill bottlenecks, and ensure continuous delivery without unnecessary delays or dependence.
From the PMI Agile Practice Guide:
"Cross-training improves team performance and flexibility. Agile encourages developing T-shaped skills- broad knowledge across functions and deep knowledge in one." (PMI Agile Practice Guide, Section 4.3 - Team Performance and Cross-Functionality) Mike Griffiths explains:
"High-performing agile teams actively cross-train to address skill gaps and reduce dependencies. This enhances velocity and self-sufficiency." (Mike Griffiths, PMI-ACP Exam Prep, Chapter 4 - Team Performance) Incorrect options:
* B undermines team self-management and is not the PO's responsibility.
* C delays the needed skill improvement.
* D sacrifices quality and value.