正解:A
In Scrum, theproduct owneris the primary point of contact betweenstakeholders and the development team
. According to thePMI Agile Practice Guide (Section 3.3: Roles and Responsibilities), the Scrum Master ensures thatcommunications flow properlyand protects the team from distractions.
Mike Griffiths in thePMI-ACP Exam Prep Book (Chapter 4: Stakeholder Engagement)emphasizes the importance of having asingle point of contactfor stakeholder feedback to avoid miscommunication and overload.
* Option Ais correct: redirecting communication through the product owner keeps the team focused and the backlog structured.
* Option Bis unprofessional and discourages stakeholder engagement.
* Option Cbypasses review and prioritization-backlog management should be intentional.
* Option Dcould blur roles and bypass proper channels.