When team engagement issues arise, especially in virtual environments, it is crucial to reflect with the team on whether agreed-upon practices (cadence, structure, tools) are still effective. This supports continuous improvement, a core Agile and PMI principle. Working with the team promotes psychological safety and empowers them to propose better formats for collaboration.
PMBOK Guide - Seventh Edition emphasizes team performance and tailoring practices to context. Agile environments also promote retrospective thinking to improve team dynamics.
Option B addresses accountability but doesn't resolve disengagement.
Option C is a good practice but doesn't tackle underlying disengagement.
Option D focuses on reporting structure, not team dynamics.
References:
PMBOK Guide - Seventh Edition, Team Performance and Development Performance Domains Agile Practice Guide, Chapter 4: "Virtual Teams and Collaboration"
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