When a team member is underperforming, the project manager should first assess skill gaps or knowledge barriers. Identifying whether the person needs additional training, mentoring, or support is a fundamental leadership responsibility. This supports the PMBOK principle of fostering individual and team performance.
The PMBOK Guide - Seventh Edition emphasizes team development through coaching, mentoring, and training. Adaptive leadership helps align assignments with competency and career development.
Option A accepts inefficiency without root cause analysis.
Option B may disrupt team focus and doesn't address individual needs.
Option C is broader but should come after identifying actual training gaps.
References:
PMBOK Guide - Seventh Edition, Team Performance Domain
PMI Talent Triangle: Leadership & People Skills
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