In a situation where there is a disagreement about the development approach, the project manager should promote informed decision-making. Reviewing lessons learned from previous similar projects can provide evidence-based guidance. This also helps balance opinions and encourages collaboration and consensus, which is consistent with team empowerment and stakeholder collaboration.
PMBOK Guide - Seventh Edition and Agile Practice Guide both recommend using lessons learned and knowledge management to guide decisions and improve outcomes.
Option A is directive and ignores team input.
Option B is vague and does not resolve the issue.
Option D may be helpful but skips team collaboration and lessons learned.
References:
PMBOK Guide - Seventh Edition, Team Performance and Tailoring Domains
PMI Knowledge Management Practice Framework
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