In situations where there is a collective disagreement rather than an outright conflict, it is often beneficial to allow the agile team to work through the issue on their own. This approach is supported by the principles of self-organization and empowerment that are central to agile methodologies. Allowing the team to handle the disagreement encourages collaboration and problem-solving within the team, fostering a sense of ownership and accountability for the outcomes. The project manager should monitor the situation and be ready to facilitate or intervene if the team is unable to resolve the issue and it escalates into a more significant conflict.
The answer is verified by the conflict resolution strategies outlined in the PMBOK Guide and the Professional in Business Analysis materials, which suggest that self-organizing teams should be empowered to resolve issues internally, with the project manager stepping in only when necessary12.