The project manager of a globally dispersed team evaluates the organization's current virtual engagement tools and strategies. A couple of the remote team members are not participating effectively in virtual meetings. Which action should the project manager take to improve remote engagement?
正解:C
When specific individuals are disengaged, the project manager should first conduct one-on-one meetings to understand the root causes. Personalized engagement supports psychological safety and trust, especially in remote settings. According to the PMBOK Guide - Seventh Edition and Agile Practice Guide, team performance and communication are best improved through direct, empathetic interactions. Option A could add unnecessary complexity without addressing root causes. Option B may not be feasible for global teams. Option D is too general when the issue lies with specific members. Reference: PMBOK Guide - Seventh Edition, Team and Communication Performance Domains Agile Practice Guide, Chapter 4 - Working with Distributed Teams