When testing anew ServiceNow application, the best practice is tofirst try it in a safe, non-production environmentto avoid any unintended impact on your company's live instance.
Safe Testing Environment
Apersonal developer instance (PDI)is provided by ServiceNow for testing and development.
Activating a plugin in a PDIdoes not affect the company's production system.
Allows Hands-On Experience Without Risk
You canexplore, configure, and test the new applicationin a personal dev instance.
Any issues encountered willnot disrupt business operations.
Best Practice for ServiceNow Development
ServiceNowrecommends testing all new featuresin asandbox or development instancebefore enabling them in a production environment.
Why is "Activate the application plugin on your personal dev instance" the Correct Answer?
A). Check the latest release notes at docs.servicenow.com.Incorrect- While the release notes providevaluable information, theydo not provide hands-on experiencewith the application.
C). Search the wiki for the sales demo request form.Incorrect- ServiceNow hasmoved away from using wikis.
Also, requesting asales demois not the best way totest an application yourself.
D). Activate the application plugin on your company's production instance.Incorrect-Never test a new application directly in production. This can causeunexpected issuesandimpact live operations.
Incorrect Answer Choices Analysis:
ServiceNow Developer Program - Personal Developer Instances (PDI)#ServiceNow Developer Instances ServiceNow Docs - Managing Plugins#How to Activate Plugins Official ServiceNow Documentation References:
Conclusion:The correct answer is:
B). Activate the application plugin on your personal dev instance.
This methodallows safe testing and evaluationbefore considering implementation in a production environment.