The project manager and contractor should review the vendor rules of engagement, which are the guidelines
and expectations for the communication and interaction between the project team and the contractor. The
vendor rules of engagement can help to prevent or resolve communication conflicts by clarifying the roles and
responsibilities, the frequency and mode of communication, the escalation process, the feedback mechanism,
and the performance evaluation criteria of the contractor. The vendor rules of engagement are usually part of
the contract or the procurement management plan.
The vendor rules of engagement are different from the scope of work, which is the document that describes the
work to be performed, the deliverables to be provided, and the acceptance criteria to be met by the contractor.
The vendor rules of engagement are also different from the request for proposal, which is the document that
solicits proposals from potential contractors by specifying the project requirements, evaluation criteria, and
contract terms. The vendor rules of engagement are also different from the project schedule, which is the tool
that displays the planned start and finish dates, durations, dependencies, and resources of the project activities
and tasks. References = CompTIA Project+ Study Guide: Exam PK0-005, 3rd Edition, Chapter 12:
Procurement Management1; CompTIA Project+ Certification Study Guide, 3rd Edition, Chapter 12:
Procurement Management2; Vendor Rules of Engagement3