When usingHigh Security Settingsin ServiceNow, administrators often gaintemporary elevated privileges. To revert to normal security levels, they mustlog out and back into refresh their session.
High Security Settingsprovide elevated security configurations and mayoverride standard role-based access controls.
Logging outclears any temporary security settingsand restores normal administrator privileges.
This is therecommended practiceafter making security changes.
Why is Option B Correct?
Why Are the Other Options Incorrect?A. Select Normal role
Incorrectbecausethere is no "Normal" rolein ServiceNow.
C). Use System Administration > Normal Security module
Incorrectbecausethere is no "Normal Security" modulein ServiceNow.
D). Select Global Update Set
Incorrectbecause Update Sets controlcustomizations and configurations,not security settings.
E). End Impersonation
Incorrectbecause ending impersonation onlyswitches back to the admin accountif you were impersonating a user.
Itdoes not resetsecurity settings from High Security Mode.
ServiceNow CSA Guide - High Security Settings
ServiceNow Best Practices - Managing Security Configurations
References to Official Certified System Administrator (CSA) Documentation: