InServiceNow Service Catalog, approvals forcatalog item requestsare handled through workflows. Since the approval policy is based on thetotal cost of a request, it is managed within theService Catalog Request workflow.
C). Service Catalog Request
This workflowhandles approvals for catalog item requests, includingpurchase approvals.
Since the policy change involvesadjusting an approval threshold, this workflow needs to be updated.
The approval logic is likely configured in aconditional activity (if total cost > $3,100, require approval), which must be modified to$3,150.
A). Services Approval Processing
Not a standard ServiceNow workflowfor managing purchase approvals.
Service approvals are typically handled within theService Catalog Requestworkflow.
B). 6 Services Catalog Item Request
Likely acustom workflow, but not adefault ServiceNow workflowfor purchase approvals.
D). Purchasing Process Flow
There isno default "Purchasing Process Flow"in ServiceNow.
Theapproval workflow for purchasesis managed withinService Catalog Request workflows.
References:ServiceNow Documentation:Service Catalog Workflows
ServiceNow Developer Guide:Modifying Approval Conditions in Workflows