In ServiceNow, user records are stored in theUser [sys_user]table. This table contains all user-related data, including usernames, email addresses, roles, department affiliations, and more.
User ID(user_name) - Unique identifier for the user.
First Name & Last Name(first_name,last_name) - User's full name.
Email(email) - The user's email address.
Department(department) - The department to which the user belongs.
Roles(roles) - List of assigned roles that determine access permissions.
Active(active) - Indicates whether the user account is active or inactive.
B). User [sys_user_group]- Incorrect. This table storesgroups, not individual users.
C). User [syst_user_profile]- Incorrect. This table does not exist in ServiceNow.
D). User [user_profile]- Incorrect. There is no such table in ServiceNow.
ServiceNow Docs: User Administration - sys_user Table
ServiceNow CSA Study Guide - User and Group Administration
Key Fields in thesys_userTable:Explanation of Incorrect Options:References from Certified System Administrator (CSA) Documentation: