#Visual Task Boards (VTB)provide aKanban-style interfacefor tracking and managing tasks visually. Users can:
Create personal or team boardsto manage tasks.
Drag and drop task cardsbetween different lanes (e.g., "To Do," "In Progress," "Completed").
Filter and categorize workdynamically.
Types of Visual Task Boards:
Freeform Boards- Simple personal boards for organizing work.
Guided Boards- Based on ServiceNow lists and automatically updated.
Flexible Boards- A mix of Freeform and Guided boards.
Option B (Service Desk)is incorrect because it refers to theService Desk applicationfor handling incidents and tickets.
Option C (Virtual Agent Homepage)is incorrect because it is used forchatbot interactions, not task management.
Option D (Personal Task Tracker)is incorrect because there is no such feature in ServiceNow.
#Reference:ServiceNow Visual Task Boards (VTB) Documentation